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Please note that a complaint submitted through the online platform will not be considered unless you have raised it with us first.*Data based on an extrapolation from Ipsos survey conducted from 17th-22nd December 2014, among a representative sample of 2000 persons aged 18-75 in the UK, which has been combined with the total population of this age group (Source Eurostat 2015).3% of interviewees claimed that they have ever been in a relationship with someone they claim to have met on Match.
The ODA Code of Practice is binding on members of the Association.
As an ODA Member we are required to have appropriate and effective arrangements in place for dealing with complaints and enquiries.
The It's Just Lunch team is dedicated to you, and this is our commitment to our clients: We will be measured both personally and professionally by our dedication to providing each and every one of our clients with the best matchmaking service possible!
In short, if we take you on as a client, we guarantee you will go out on dates!